Privacy Notice

This policy covers all users of the website. It is not necessary to register in order to gain access to the searching facilities of the site, but we may restrict access to certain areas as set out in our information about Cookie Preferences. Access to the website is free of charge to all users. The website is operated by plc. We are committed to protecting your privacy when you are using our online services.


The personal information we collect:

During our registration process, we ask you for personal information such as, your name, e-mail address, billing address, delivery address, contact numbers, payment information, password and date of birth (optional) which identifies you and enables us to communicate with you. We will invite you to tell us your interests, or information about you, so that we can make our communications relevant and interesting. This may include information such as your brand preferences, or the type of technology you like. It is up to you whether or not you provide us with this information.

We will use your personal information for the following purposes:

To send updates regarding the status of your orders
To process your order
To improve the content, design and layout of the website and to facilitate knowledge management

To understand the interests and buying behaviour of our registered users We monitor and record our communications with you, including e-mails and telephone conversations. Information collected may then be used for training purposes, quality assurance, to record details about the products/services in which you're interested, and in order to meet our legal and regulatory obligations generally. If you purchase a Television or Television receiving equipment, is legally obliged to inform the TV Licensing Authority giving details of the address to which the equipment is to be delivered. We sometimes use other companies to provide services to you or to provide services to us.

To enable them to do this, we may need to share your personal information with them. When we do so, these companies are required to act in accordance with the instructions we give them and they must meet the requirements of the Data Protection Act to keep information secure. Marketing:

If you consent, we will send you newsletters and details of offers and promotions in which we believe you will be interested. Very occasionally, and depending how you set up your communications preferences, may share your details with carefully selected third parties for general marketing and promotional activities. You can edit your communications preferences at any time via the 'my Dabs' section of our website. YOUR RIGHTS

Once you have registered with, you can review your personal information at any time to ensure it is correct and current. You will be able to update, correct, change or delete inaccurate details. You may also change your marketing/communications preferences here. Please note however that if you opt out of receiving marketing material you may continue to receive mailings for a short period while your change is being processed. You have the right to ask us what personal data we hold about you, and we can supply this information on payment of a small fee. Please contact our customer service team for full details on how to make such a request at


We take appropriate technical and organisation security measures to protect your personal information and ensure that it is processed fairly and lawfully. uses industry standard practices to safeguard the confidentiality of your personal information, including "firewalls" and Secure Socket Layers. We do not transfer your personal information outside of the European Economic Area.


Our website creates multiple cookies on your machine which contain session and state information. The information within these cookies does not include any personal or financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of our website's features will be impaired or unavailable. Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours. By using the website you agree to using cookies that are "strictly necessary". Further information on how we use cookies can be found here.


We retain your personal information for a period of 6 years from the date of your last interaction with us (this could be a sales transaction, a return, or some other interaction with via our Customer Services team or our online tools). This is because we may need to access historical information for business reporting purposes. Please note however, that at any point in time you may opt in or out of marketing communications via the 'your account' section of this website.



The website is not intended for children and we ask that no-one under the age of 16 submits personal information to us or uses the site without supervision of a parent or guardian.

Changes to this Policy

If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Scope of this Policy

This privacy policy only covers all users of the website at Other links within this site to other websites or framed third party sites within the website are not covered by this policy.

Contact Details

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to: Data Protection Officer 2A Grant Avenue Leeds LS7 1RQ